Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you not completely satisfied with you purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy

 

RETURNS

 

We accept returned items within 7 days of delivery date. All returned items must be in new and unused condition, with original tags and labels attached.

 

RETURN PROCESS

 

To return an item, place the item in its original packaging and mail it to the return address on the shipping label at the postal office.

 

EXCEPTIONS

 

For defective or damaged products, please contact us to arrange a refund or exchange.

 

REFUNDS (if applicable)

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

LATE OR MISSING REFUNDS (if applicable)

 

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

 

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@urprofyle.com

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at: support@urprofyle.com